All orders are processed within 3-5 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is confirmed, it enters our fulfillment queue for packing and dispatch.
You’ll receive a confirmation email with tracking details once your order ships.
2. Estimated Shipping Times
Australia: 8–12 business days
United Kingdom: 9-14 business days
United States: 9–14 business days
Canada: 9–14 business days
New Zealand: 8-12 business days
Returns & refunds
We want you to love your purchase. Due to the nature of our
cross-border operations and high logistics costs, The Sen currently DOES
NOT ACCEPT RETURNS OR EXCHANGES for change-of-mind or dissatisfaction
with sizing/color (unless the error is ours).
We understand this may cause hesitation. To ensure your satisfaction,
we are committed to a clear refund policy and maximum support for
product defects and shipping errors:
